How accurate is Plately's photo analysis?
Our models achieve roughly 94% food-recognition accuracy across common dishes, and portion estimates are typically within a reasonable range of measured values. Accuracy keeps improving as the system learns. For most people building everyday awareness, this is far more sustainable than manual logging — and you can always fine-tune any result with a tap.
Does Plately work with home-cooked and non-Western food?
Yes — this is one of our biggest strengths. Plately's models are trained on global cuisines including Indian, Chinese, Mexican, Middle Eastern, and Mediterranean dishes, so your real meals get recognized, not just salads and sandwiches.
Is Plately free?
Yes. The free plan includes 5 photo analyses per day, calorie and basic macro tracking, and a 7-day history. Paid plans (Plus at $6.99/mo, Pro at $12.99/mo) add unlimited analyses, weekly insights, personalized suggestions, and more. See our pricing page for details.
What happens to my meal photos?
Your photos are used only to analyze your meal and improve your own experience. They're stored encrypted, you can delete them anytime, and we never sell your personal data. Read our Privacy Policy for the full picture.
Can Plately replace a dietitian or doctor?
No. Plately provides general nutrition information to build awareness and better habits. It is not a medical device and doesn't diagnose, treat, or prevent any condition. For medical dietary needs, please consult a qualified healthcare professional.
Which platforms does Plately support?
Plately is launching on iOS and Android, with a web dashboard for reviewing your trends. Early-access users get the app links by email as rollouts open in their region.
How do I get early access?
Head to our contact page and request early access. We onboard new users in waves and you'll get an email from hello@plately.net when your spot opens up — usually within a few days.
Can I edit or add meals manually?
Absolutely. Every analysis can be adjusted, and you can log any meal manually using our food search covering hundreds of thousands of items.
How do I cancel a paid plan?
Anytime, in one tap from your account settings — no emails, no retention calls. Your data stays available on the free plan afterward.
How do I contact support?
Email support@plately.net and a real human will reply within one business day. Plus and Pro subscribers get priority responses.